Privacy Policy

Last updated: January 21, 2025

1. Introduction

BookedIn.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Create an account or register for our services
  • Subscribe to our newsletter or marketing communications
  • Contact us for support or inquiries
  • Use our AI sales agent platform

This information may include your name, email address, phone number, company name, billing information, and any other information you choose to provide.

Automatically Collected Information

When you access our platform, we automatically collect certain information including your IP address, browser type, device information, operating system, referring URLs, and information about how you interact with our services.

Information from Third-Party Authentication Services

When you choose to sign in using Google OAuth or other third-party authentication providers, we receive certain information from these services. From Google, this may include your name, email address, profile picture, and unique Google account identifier. We only request the minimum permissions necessary to authenticate you and provide our services. We do not access your Google contacts, calendar, drive files, or other Google services unless explicitly stated and authorized by you for specific features.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Improve and personalize your experience
  • Analyze usage patterns and trends
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in providing our services
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Data portability
  • Withdraw consent at any time

If you signed up using Google authentication, you can also revoke our access to your Google account data at any time by visiting your Google Account permissions page. To request deletion of your account and associated data, please contact us at eric@bookedin.ai.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

9. Third-Party Services and Google API Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

Google API Services

BookedIn.ai's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically, we limit our use of Google user data to the following:

  • Authenticating your identity when you sign in with Google
  • Displaying your name and profile picture within the application
  • Communicating with you via email when necessary for service-related purposes

We do not:

  • Sell Google user data to third parties
  • Use Google user data for advertising purposes
  • Use Google user data to train machine learning or AI models
  • Transfer Google user data to third parties except as necessary to provide our services or as required by law

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

BookedIn.ai
Email: eric@bookedin.ai